Once everything is set up, GoToAssist will ask for your clients permission for screen sharing, and if they agree, you now have access to their computer.When you purchase through links on our site, we may earn an affiliate commission.Thats part of the reason why mobile devices are so popular: We can do all of the necessary computer functions just as easy and more efficiently on a 4- to 10-inch device.
Control Your From Your Iphone Mac Or PCHowever, there are moments when you need to remotely access your Mac or PC (or that of a client), whether it be to grab a file you forgot to upload to the cloud or something as simple as changing configurations around during your lunch break.
It can be quite difficult to grab those resources while youre on the go, but fortunately there are ways to access a computer remotely without needing to go back home or to the office. Remote desktop applications save you that trouble, allowing you to access important files and data on your computer from your iPhone or iPad. Theres little setup involved, and it takes the pressure off if you happen to forget that important proposal on your computer before a lunch meeting or need to remotely access a clients computer to fix a bug in their system. In some cases, these problems can be handled by uploading files to the cloud in advance, but that isnt much help if you really do need to remote into a Mac or PC. Control Your From Your Iphone Professional Or PersonalThat said, here are a few ways to access your computer remotely with your iPhone or iPad, whether it be for professional or personal use. GoToAssist Developed by Citrix, GoToAssist is a great remote desktop application for IT professionals who need to access client or co-worker computers. ![]() Control Your From Your Iphone Trial To TakeIt does cost a subscription fee on a monthly or yearly basis, but you can sign-up for a 30-day trial to take it for a spin before subscribing. To begin setting it up, head over to GoToAssist.com, fill out the form for the 30-day trial, and select Start My Free 30-day Trial. After that, get on your iPhone or iPad, head into the App Store, search for GoToAssist, and begin downloading the GoToAssist (Remote Support) app. It should only take a couple of seconds to download, based on your connection speed. Open the app, and fill out your GoToAssist log-in details that you entered when you signed up for the 30-day trial. Select Log In. Next, tap the Settings icon in the navigation panel on the far right corner of the screen. ![]() In my case, I added a longer Inactivity Timeout and turned off Uninstall Customer, as many of my clients are recurring customers. Once youre finished, tap Attended Support on the far left bottom corner of the screen. Tap the Start a Support Session button in the middle of the screen. It will then take a couple of seconds to begin creating the support session. Next, tell your customer to go to FastSupport.com and give them the key GoToAssist generated for you. After they enter the key, it will take them through the installation wizard to get GoToAssist set up on their computer. This could take a few minutes depending on your clients internet connection.
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